Only Basketball Tickets Experience Guarantee terms

Cancel For Any Reason is powered by Detour Travel Protection, which backs the program. The Only Basketball Tickets Experience Guarantee is a service benefit provided by Only Local Tickets, LLC and is not insurance.

The benefit

The Only Basketball Tickets Experience Guarantee is a program included with eligible orders placed on onlybasketballtickets.com. As the purchaser, you may cancel your order for any personal reason and receive 75% of your total order back, provided the conditions below are met.

What qualifies for a refund

• Cancel for any reason.
• You must submit a cancellation at least 72 hours before the event start time.
• You must return the ticket to the platform.
• You receive 75% of the total order back.
• The total order includes ticket price, service fees, booking fees, and applicable taxes.
• The remaining 25% is non-refundable.
• Your refund is initiated within 2-5 business days after approval and confirmed ticket return.
• Your refund goes back to the original payment method.
• No documentation is required.
• No questions asked.
• The Experience Guarantee is not insurance.
• The Experience Guarantee applies to personal reasons only.

How to submit a cancellation

1. Request a refund from your order at least 72 hours before the event start time.
2. Return the ticket to the platform so it can be confirmed.
3. Once approved and the ticket return is confirmed, your refund is initiated within 2-5 business days to your original payment method.

Amount refunded

You receive 75% of the total order. The total order includes ticket price, service fees, booking fees, and applicable taxes. The remaining 25% is non-refundable.

What the Experience Guarantee does not apply to

• The Experience Guarantee does not apply if the event organizer cancels, postpones, relocates, reschedules, abandons, or modifies the event.
• Organizer-driven refunds, credits, or exchanges follow the organizer's own rules and terms.
• Your order is not eligible if the ticket was used or scanned.
• Your order is not eligible if the ticket was transferred outside the platform.
• Your order is not eligible if the ticket was listed for resale.
• Your order is not eligible if the order was involved in a chargeback.
• Your order is not eligible if the tickets were bought for commercial resale or brokerage purposes.

Nature of the program

Cancel For Any Reason is powered by Detour Travel Protection, which backs the program. The Only Basketball Tickets Experience Guarantee is a service benefit provided by Only Local Tickets, LLC and is not insurance. It is a service benefit offered with eligible orders and applies to personal reasons only. Only Local Tickets, LLC may update these terms for future orders; the terms in effect when you placed your order govern that order.

Disputes

By completing your order you agree to the OnlyBasketballTickets.com terms of purchase, including the Experience Guarantee terms and a binding arbitration provision that governs how disputes about your order are resolved.